Order & Return Terms

Thank you for considering www.saintlybabe.com for your baby needs. Please review our Order and Return Terms, which provide details on the ordering, shipping, and return processes to ensure a smooth and enjoyable shopping experience.

Ordering Process:

  • Product Information: We aim to provide accurate and comprehensive product information on our website, including images, descriptions, specifications, and pricing. For further inquiries, our dedicated customer support team is available to assist you.
  • Placing an Order: To place an order, simply add your chosen items to the shopping cart and proceed to checkout. An email confirmation with your order details and a unique order number will be sent upon successful order placement.
  • Payment: We accept various payment methods, as specified on our website. Payment is required at the time of order submission.
  • Order Processing: We strive to process and dispatch orders promptly. Estimated delivery times and available shipping options are outlined in our Shipping and Delivery policy.

Returns and Exchanges:

  • Return Eligibility: We offer a 7-day return and exchange policy. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 7 days from the date of delivery.
  • Product Condition: Returned items must be unused, in their original packaging, and in the same condition as received. Products showing signs of use, damage, or alteration may not be eligible for a return or exchange.
  • Return Process: To initiate a return or exchange, please contact our customer support team at [email protected]. Provide your order number, reason for return, and any relevant details.
  • Packaging: Properly package the item to prevent damage during return transit. Include the return authorization number on the packaging.
  • Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect product received.

For any inquiries related to orders, returns, or exchanges, please reach out to our customer support team at [email protected]. We are dedicated to addressing your concerns and ensuring your satisfaction with our products and services.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to these Order and Return Terms. Please note that these terms are subject to updates, and the most recent version will be accessible on our website.

Order & Return Terms

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